Money can be an awkward topic to discuss among your business relationships. Customers often struggle with asking their business partners or vendors the specifics of the finances behind a project. In the same way, service providers often fumble over talking about pricing with a client. Is this a Southern etiquette thing? Is it because money is a complicated commodity?
Before we get too philosophical here, we know that no matter why, it can be hard to talk about money. But money is important. It makes the world go round. We (as in the Axiom team, but also as in everyone worldwide) have to make money to live. You (as in a potential customer, but also as an intelligent human being trying to succeed in life) have to manage your money well, and save where you can. We get it. Let’s embrace the important focus on money and embrace a conversation about it!
We Knowing the Importance of Pricing
At Axiom Solutions, we are upfront with pricing and what our invoices entail. We will break down the entire process of your project with complete transparency. Even in our first meeting with you if that’s helpful for you. Our invoices will be clear and concise in what services we have provided, and the costs associated with them.
We offer competitive pricing too. We can be affordable because we’ve invested in the best tools that streamline our work with you. But we also believe in the philosophy that you get what you pay for. The experience of our clients is important to us and we want to provide you with the best IT communication and services to meet your needs. That means a mutual investment from both sides to ensure a valuable and intentional partnership.
We’ve talked a lot about our values recently. This is actually the 4th blog of our series to breakdown why Axiom cares about you and your IT needs, and how we are different from many other businesses.
A Mutual Investment
Transparency within a business relationship requires clear communication from both parties on their goals of the project from start to finish. This includes operations. Consumers in today’s Information Age want instant access to the process involved in their business interactions- from social media to IT development, they want information to be easily accessible. They want to know the exact price of a product or service. A crucial component of maintaining a good relationship with any client is building trust. Without trust on both sides, it is hard for needs to be met at the best quality possible. Companies who do not work to build trust with their clients could easily overcharge for their services. We are NOT one of those companies.
Customers don’t want to be sold things they don’t need. But we do believe most customers want to be led respectfully. If they weren’t looking for guidance, then they wouldn’t be seeking a consultant or professional service in the first place. So here’s one of our mottos: “Axiom is committed to providing customers with predictable, business-focused IT services that optimize operations, manage risk, and deliver measurable business values — all at a price you can afford.”
We know that many IT companies will come and perform services for you, but the job is not done to your standards and you are stuck having spent money and time on unsatisfactory work. Sometimes you don’t even know WHAT you paid for. You may then be forced to seek out another company to finish the job. Axiom wants to avoid this path for you. Our Five-Stop Process ensures that you receive the IT support and customer service you deserve and that you get exactly what you need and pay for.
Our priority is to satisfy our customers every step of the way through strong communication, our expert technicians, and transparent billing/selling. Our President, Matthew Perkins, has seen firsthand the inefficiencies that businesses face with the wrong processes. Instead of using sales-driven selling tactics, he created Axiom to be a liaison between business and technology. We understand the importance of your business to you and want to be the helping hand to ease your IT problems. And whenever we need to talk the specifics of a partnership or the cost of any part of that, we always sit down and have intentional conversations with you. Our Managed Services option usually offers you the biggest bang for your buck because it allows us all to be proactive about your IT needs while also not hovering. It can ensure the smoothest operations for your business.
We want to show you more about the Axiom difference. We’d love for you to schedule a consultation with us by clicking here.
