Nick Ylagan

Technical Accounts Manager & Implementation

Nick has 14 years of experience working with hardware and software and 8 years of management and customer service experience.

Nick has a strong background in account management and customer service to meet all your on-boarding needs and concerns. You may hear from time to time “I understand convenience.” as Nick strongly feels that everyone client he works with should all have an easier way to do their job.

In his off time, Nick likes to hike, play the mobile game Pokémon GO, and take (poor) scenic pictures. He has also been enjoying the adventure of being a full time father and husband while learning some new home skills that include woodworking and gardening.

Nick has been with us since 2020! His favorite memory with us so far was bringing in his son for his coworkers to see after his paternity leave. “Not only was it a special moment for me sharing my son with my coworkers, but it felt like sharing the moment with my family and I’ll never forget that moment.” Nick said.

Education: Scott County High School, Elizabethtown Community and Technical College

Technical Skills: Windows 10, Windows 11, Office 365, QuickBooks, Hardware and Software repair, On-Site Assessments and Analysis

Certifications: CompTIA A+, 3CX Basic Certified Engineer V18 Certification, Sophos Certified Engineer, Sophos S80 XG Firewall v18.0 Technician