WHY MANAGED IT?

All businesses are completely dependent on IT in today’s environment and rely on technology to operate and compete. As reliance on technology continues to grow and resources become more limited, Managed IT Services provides relief, accountability, and more certain costs for your technology infrastructure.

Do Managed I.T. Services Cost More?

Actually no! Managed services cost less than the traditional reactive break-fix IT approach, especially when including the true cost of downtime. Our managed IT service plan will provide you with cost benefits you may have not even thought about.

We begin by assessing your company, then coming up with a custom package for you with all the services that you need (and nothing you don’t). It’s a flat, monthly rate. The costs are known so budgeting is a lot simpler. Remote monitoring, computer support, maintenance and prevention of major issues allow us to be more efficient and offer a better service without charging more.

In the old reactive break-fix approach, you address each problem individually after the damage has already been done, and it’s easy for the invoices to stack up. Maybe a specialist has to come out to your location and you pay by the hour, or a new hardware purchase … the old way of I.T can get costly. With your managed services package, you know what you’re getting, you know what you’re paying each month, and that’s that. Pretty simple. If adjustments need to be made, just talk to us. We won’t make things difficult.

Managed I.T. Services vs. In-House I.T.?

Previously simple IT tasks such as data backups, patches and security were done haphazardly whenever the IT person (who may also be your office manager) got the time to do them. When not maintained, these simple tasks greatly increase the odds of facing a system or network outage or another problem down the road that will negatively impact your business. That style of “when I have time” is no longer an option and your business can be shut down if a simple update is not installed in a timely manner. None of us can afford the downtime or the expense by being reactive instead of proactive!

Managed I.T. Services vs. Break-Fix?

Managed services are a philosophical change in the way that businesses maintain their technology. In years past, a break-fix mentality was to fix problems as they arise, meaning that something needed to go wrong before you would call the “IT guy”. This resulted in delays, unexpected costs and waiting and waiting for things to get fixed before you were back to normal. A business operating with a managed service focuses on the prevention of these issues before they disrupt employees and/or clients.

“Break-fix” maintenance is no longer an option! Managed services are proactive – we get alerts about your equipment’s health BEFORE things break. On many occasions, we get alerts that hardware is expected to fail – we place an order for the new part and show up to install it before you even knew there was a problem. Because we take care of everything – cable, network, servers, software, telephone, security, etc. so you are no longer responsible for trying to differentiate what vendor is responsible for different parts of your system. Your business simply doesn’t have time for this and we will make it SIMPLE again.